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Step 1: Estimate
In the estimate process is inspected and entered into the estimate computer system. This data is compiled into an estimate. However, there maybe some hidden damages unseen until after the car is disassembled.
Step 2: Insurance Approval
The insurance company will review the estimate or might come out to look at the vehicle and have there own adjuster take a look at the vehicle. There maybe some price negotiations on the price and procedures required to repair the vehicle. This also is where the insurance company determines if the vehicle is repairable.
Step 3: Order Parts
The required part for your vehicle is ordered. If the part needs to be special ordered, it will arrive as soon as possible. Although most of the parts might arrive quickly the repair process might have to wait until the inner structure parts arrive.
Step 4: Disassemble
This is where the hidden damages are often found, and the inner structure damage is assessed and a supplement is written, often time needing approval from the insurance company.
Step 5: Structural Repair
In the structural repair process the vehicle's frame or unibody are returned back to factory specification.
Step 6: Body Repair
The body repair phase replaces exterior panels and repairs and salvageable panels. In this phase the vehicle starts to come back to life.
Step 7: Paint
Paint preparation is very critical in the repair process of your vehicle. All panel are prepped for paint, then primed and sealed to assure good adhesion when the final color and clear coats are applied.
Step 8: Reassemble/Alignment
Final moldings and detail pieces are installed. All vehicles' systems are checked during this process. Alignments are done after vehicle is reassembled if stated to be done from the insurance company.
Step 9: Detailing
During the repair process the vehicle accumulates dust from the repairs. The vehicle is vacuumed and washed. A final inspection is done assuring that the vehicle is restored to its pre-accident condition.
Step 10: Completion
Delivery is the last step of the repair process. When the customer arrives to pick up the vehicle, the bill is explained and the final paper work is completed. The customer drives away in the vehicle that has been restored to its pre-accident condition.